Delivery & Returns

Delivery Information

We are able to deliver worldwide.

Delivery is free on all UK orders over £15.00.
Delivery on UK orders under £15.00 is only £2.50.

We aim to despatch all orders within 5 working days, but to avoid disappointment, please allow 10 working days. Deliveries are made between 8am and 8pm, Monday to Friday (excluding Bank Holidays) and a signature is required. As the delivery comes to you via a courier, we cannot book a specific date or time.

Delivery to other destinations will be calculated at the point of placing the order.

Please e-mail us at info@orchardtoys.com if you would like further information

Returns Policy:

If, for any reason, you are not happy with your purchase, simply return it within 14 days of delivery, unused and in its original packaging and we will offer you a full refund. We will not pay return postage unless faulty. Please allow up to 28 days for the credit to appear on your account.