Testimonials

My family just wanted to say how much we love Orchard Toys. I have two children - one about to turn 6 and one about to turn 3. We have over 20 of your games and numerous jigsaw puzzles and they are truly amazing. I love the fact that they are so durable - not thin and flimsy so they last.

My children love the fact they can play "proper games" with each other or their family and the colours and illustrations are great. We are currently on holiday down in Devon and we always buy a couple of new Orchard toys when we are here - ended up with Yo Ho Ho this year and There was an old lady - we have had lots of fun and have played them every day - my daughters are playing Yo Ho Ho now as I type!
Keep up the good work!

Thank you very much for the new pig card for our Old MacDonald lotto game. Our sonhas spent all morning playing with it now he can fill all the cards.

I would like to say how helpful and friendly your staff, in particular Paula, have been to myself and my husband when we contacted you. It may have been a simple request, but the way it was answered surpassed all our expectations and appreciation really needs to be given for your great customer service.

Thanks again , you have made one 2 year old boy very happy !

With over 30 games produced by Orchard Toys, it is fair to say that we think that they are very well made in terms of quality of the game, design and playability.

Our 3 year old is currently obsessed with Crazy Chefs and asks to play it at least once every day. We ordered a couple of new games direct from Orchard Toys and not only were we impressed by the friendliness and helpfulness of the Customer Ordering service (Christine) but Orchard Toys also replaced (free of charge) a piece that had gone missing from one of our other games as well as replacing the Burping Gorilla which had stopped working. This means that our eldest will also be clamouring for us to play this again every day.

We placed the order and although told it would be a couple of days (which is what we expected), the order had arrived the next day.

Orchard Toys do not just rely on the old firm favourites such as Shopping List and Dotty Dinosaurs to name but two, they continue to develop other new games such as Animal Safari (our latest purchase) which you can guarantee will be just as good and enjoyable to play.

Whether you want to teach your children about colours, shapes, animals, counting dots, addition & times tables or rhyming words there is a game for you to pick. All this plus the wonderful fun to be had whilst learning about taking turns and winning/losing. All three of our children love to play the games, and once we sit down to play, there is no chance of limiting it to just one game. Thank you very much to everyone at Orchard Toys for making the games such good value for money and a brand that you know to trust.

Just to say many thanks for my order. The items arrived today, and as always with Orchard Toys, I'm really pleased with them. The rhyming jigsaw is brilliant. My daughter will love it, and I bet her big brother will even want a look-in - trying to get the rhymes. Very inventive.

Thanks.

Thanks for the swift response, and for the dice which arrived today, I really appreciate it. I will be telling everyone about your wonderful customer service, in addition to the fabulous quality of your toys!

Thank you for shipping my order out so quickly! I am looking forward to giving your excellent games to my niece at Christmas. It means so much to me that I can give her toys which are made in England, particularly at a time when many homegrown businesses are struggling, which is why I wanted you to know that I found you through www.thebestof-british.co.uk as there wasn't a place to mention them in my order.

My 3 1/2 year old son has just been given Tummy Ache. He loves it! He also has Shopping List and we have spent many hours playing both games as a family.

Just wanted to say that Orchard Toys has enabled our family to have great times together and offer valuable learning opportunities. I also used to teach in a Nursery packed with Orchard Toys Games. Just felt compelled to thank you for such age appropriate, fun and engaging games. Well done guys it is very very much appreciated ;o)

I would like to say a huge thank you to Orchard Toys.

I was recommended the Shopping List game by a friend and, despite my Internet being down, was able to place my order over the phone. The staff were so friendly, efficient and professional. My order came the next day and my toddler loves it! The product is excellent quality and I will definitely be recommending your products to all of my parent friends and will also be keeping the catalogue for Christmas ideas!

Just wanted to send a quick message to thank you for your speedy delivery and brilliant toys!

My eldest son is five and has Down's Syndrome. He's just completed the Rescue Squad puzzle (with support) and LOVED the vehicles. It was such a great motivator and he's really achieved something special - he's never finished a puzzle before. He was very proud! Thanks for making great stuff!

Just wanted to let you know that I was so happy with the pirate games I recently ordered for my class - and the great service I've received from you over the past year, that I contacted the Guardian Magazine.
If you take a look in today's section 'what you like' there's an email from me telling everyone about you! http://www.guardian.co.uk/lifeandstyle/2011/jul/29/guardian-weekend-magazine-readers-tips
Just thought you might like to know.
Thanks again and keep up the good work!

I want to thank you so very much for dealing with this (a print error in Pass the Word) above and beyond what I expected you to. I woke the morning after the email you sent me (which was also very, very prompt) and at 7.55am there was a delivery van there with the replacement.
My son even said how quick it was, and he is 6.
Thank you so very much- customer service really does matter and I know now that I will definitely buy Orchard games over any other as, I know that if there is a problem, it is sorted fantastically by wonderful people.

I have bought Orchard games before and they have taught my son some of his fundimental skills in life such as colours, counting and general things like playing a game of Post the Most and Pirate Snakes and Ladders in turns along with winning and losing- I have never had any trouble and I thank you for your help sorting this.
Many, many thanks

Just wanted to say that I have been so impressed with your products and your customer service.

The games and puzzles are excellent quality and my son learnt some of his colours and shapes from playing the Dotty Dinosaur game.

Whenever I have spoken to one of your team, I have found the customer service of a very high standard and have always received a prompt service.

Just wanted to encourage you and hope that Orchard Toys continues to flourish.

I am a speech- language pathologist in Athens, Greece. For several years now I have been directing a therapy center for preschool and school age children with various difficulties.

In working with children, and especially children with difficulties, it is mandatory that we make learning simple and fun. We have always been using toys to help us do so, but we must admit your products, Orchard Toys, have made the difference. They are loved by all, therapists, children and parents and have been a valuable tool in carrying out our therapy session and reaching our goals.

We bought our daughter three of your games when we were in Wales last year and WE ALL loved them! I cannot tell you how excited we were to have found you - your graphics are fabulous, the themes and teaching are very appropriate and better still - MADE IN THE UK! Congratulations! We love you!

It is very important to me that your games are educational and durable, as well as being reasonably priced; and that they are made of recycled board in the UK, is fabulous and a real bonus. However, none of that would be worth anything if they didn't first appeal to my son, and happily (so far) they all do.

I think your products are fantastic. I have many of your games and puzzles at home for my little one and I regularly buy them as gifts as I think they are such great products. The only down side is having to decide what to choose!! It can be very hard!

I run a childminding setting and Orchard Toys' games are undoubtedly one of the most popular resources that the children choose to play with. It is great that you cater for such a large age range as the children in my care are from birth to 11.

Love your toys as they are simple, fun and educational. I am both a mum and children's occupational therapist, and I haven't met a child yet who doesn't love "Shopping List". You can adapt it for all ages and its a great visual/matching/memory/educational game. Keep up the amazing work

I was very impressed with the customer service from Orchard Toys. My youngest daughter received a number matching jigsaw for her 3rd birthday and when we opened it we found that the number 1 was missing. One phone call to Orchard Toys and the missing piece was despatched and arrived the next day.

Paula, thank you so much for sending Claudia a new burp box for her Greedy Gorilla game! She was devastated when it gave up the ghost. I wish you could have seen her little face light up when a new one arrived in the post. I phoned you on the Friday and the postman delivered it on Saturday morning. I couldn't believe it! So now I have no excuse not to play with her. She has lots of Orchard Toys games and at the moment her favourite is Bus Stop. We wile away many an hour playing with her games, but I don't mind as they are all helpful and educational in one way or another.

I just wanted to drop you an email to say thanks for such a fantastic service at Christmas. I placed an order on 17 December 2010 and viewing your standard delivery times, let alone the weather that was causing disruption everywhere, I didn't expect to receive my order until after Christmas. I was extremely impressed when my parcel arrived in time for Christmas.
The games are great. I must add that my three year old niece absolutely loved the games and everyone aged from 3 to 70 had to scream at the crocodiles!!

Just wanted to let you know what a great company you are. Ordered online, easy - sent out straight away. Had to contact you but fantastic service on the phone, very helpful. Best order ever made online and the best thing -my kids favourite game is Shopping List - 4 and 6 year old boy and girl would play it every night if they could. All the other games get left on the wayside for Orchard Toys.

So nice to finally find a great company!

Happy Christmas. Thank You

Thank you for your fast delivery of a Big Digger jigsaw puzzle. My grandson just can't wait. He's almost 3 years old and loves your products. The quality is excellent. I have to send the puzzles (he already has a few from you) to Melbourne where they are much admired by other mother's there!

I have received your parcel today and just feel I want to say a big thank you to all in your company.
Not only have you sent me the two games I ordered but also a complimentary jigsaw and ALL with NO post and package charge, what wonderful service. I look forward to a 4 year old thoroughly enjoying all my purchases at Christmas, so much better than some electronic device.

Please do use my letter to let others know how delighted I have been with your service. I was with a group of grandmas today and not only did I tell them how pleased I was with my ordering experience with you, but I also told them how excellent your games are. Anyone who has seen a three year old playing delightedly with 'Ladybird' and feeling so grown up like her older siblings, would want to buy as many more of your games as possible.
Merry Christmas from very a grateful Grandma.

A friend recommended your company to me and I just wanted to say how impressed I was with your service! I received my order the very next day, well packaged and in pristine condition (as they are Christmas presents!)

I also wanted to say "Thank You" for including the free gift (snake jigsaw) as it wasn't until after I'd placed my order that I noticed that I should have filled in a promotional code, oopps!! But you sent it anyway - so thank you!
I will be passing your details onto other family members and friends with my commendation,
and look forward to ordering from yourselves again.

The goods have arrived safely today, thank you. Thank you too for your prompt, efficient and personal service. I tried to place the order on line originally but the process would not complete.

Your efficiency when I rang to complete the order over the phone was a pleasure to experience.

Just wanted to say many thanks for the prompt delivery of my order, it doesn't seem 5 minutes since I placed it!

I'm very pleased with all the items - my two and a half year old grandson is going to have a great time at Christmas with all his new puzzles and games - and grandma and gramps will also enjoy them!

I think your products are the best on the market, they are so well designed and appealing to young children (and grandma!), in bright colours and great fun - all the people and animals pictured have happy expressions!

We already have the Little Tractor, Rescue Vehicles and the Big Red Bus and grandson plays with them every day. The jigsaw pieces are just the right size for little hands and they fit together well, he really loves them.

Congratulations on such successful products!

Thank you for your response. I was amazed to find my order had arrived on Thursday. What an incredible service!

I would also like to take this opportunity to tell you how superb I think your products are. I am always recommending them to other people. I teach English as an Additional Language and the children love them.

We first discovered Orchard toys when my son was bought a jigsaw as a gift. That was 4 years ago and we haven't bought puzzles or games from anywhere else since. The designs are flawless and the pictures give you so much to discuss. Every single item is educational without the children ever realising they're learning. Who could ask for more?? We buy them for all our relatives and friends too!! I'm looking forward to stocking up again this Christmas on many more great value products!!

My four kids (6, 7, 9 & 11) absolutely love your puzzles and games. As a mum I love their educational and fun value as well as top class quality.
Your free delivery service to Northern Ireland for bulk orders and your great personal customer service is a bonus - no automated calls!
The World Map jigsaw is a great way to learn the names of continents and oceans as well as identifying main products from each country.
Magic Cauldron is a great, fun way to practise our early tables - now on to the 3rd member of the family. They can't resist rubbing the heat sensitive pads to check their answers.
We have had Orchard Toys' games & puzzles for Christmas gifts over the past 4-5 years with the youngest now playing with the older kids' first ones now.
Even passed duplicate copy of your Christmas cataglogue to family members who happened to ask if there was anything our kids would like for Christmas!
We have just passed on your first animal jigsaws (2-3-4 pieces) with reluctance to a new home and still in pefect condition.
Highly recommended!
Many thanks
H. Graham

I think your website is fab me and my children love Orchard Toys jigsaw puzzles, games, etc.

Am really looking forward to trying the new games. Orchard toys are always exceptional quality, value for money and are great for developing any child! There is always such great choice of puzzles and games. I will definately be buying these for Xmas presents!
I never look anywhere else to buy games and puzzles as I know I always get fantastic quality that are durable for little hands!!!

I am an accredited Childminder with a Basic Skills Quality Mark and would like to inform you that the children in my care have had a lot of enjoyment from your Ten Green Bottles game, it has improved their number recognition, counting and social skills as well as giving them some knowledge of recycling in an exciting and fun way.

I purchased Shopping List for my son's 3rd birthday and as a family we think it is fantastic! Even our 12 year old son enjoys playing it and the duration of each game is just long enough to hold the attention span of my 3 yr old son. The durability of the 'trolleys' and small cards is excellent, they are wipe clean and are very thick making them easy to handle for little hands.
We have inherited some Orchard Toys jigsaws and they have really stood the test of time and look as good as new, so I have no doubt this will too. A very happy customer who regularly buys other Orchard Toys products as presents.

Just wanted to congratulate you on the efficient and speedy service, and on the high quality of your products.

I was out in London yesterday so came back to find your note and the 2 missing pieces which is amazing.

Thank you so much - I shall tell all my friends to buy Orchard Toys products !

OrchardToys very kindly sent me a replacement tile for our shopping game. Great customer service - thanks.

Thank you very much for your quick response to my order.
I ordered my goods yesterday morning (Monday) and they arrived at lunch time today (Tuesday).
Excellent service. One of my grandsons has his first birthday on 4th October. He lives in the South of France and your quick response means his present will arrive on time. Thank you again.

..... All I can say is a huge thank you, to you and your wonderful customer services, it's rare to come across such helpfulness these days. It is very much appreciated.

What service thank you, will be ordering again!

... We have always bought Orchard Toys games for Charlotte - aged 5 - (and for friends' birthdays); Shopping List and Tummy Ache have been big favourites, replaced by recent additions of the party handbag game and Pop to the shops.

It's nice that they are thoughtful, fun as well as being educational. Thank you for the great after sales service as well.

I just wanted to say thank you for all the bits you have sent me. The customer service you have provided has been fantastic.

Thank you once again.

Paula - Thank you sooooo much for sending the replacement puzzle. I am wowed by your (and Orchard Toys') great customer service and look forward to enjoying many future puzzles and toys with my son (and now also a daughter, 9 months)! Thanks again

Order placed with charming lady approx. 12.15 yesterday. Parcel arrived 8.45 am this morning. Well-packed and all correct. SO quick.......this is what I call great service!

Thank you, Orchard Toys !! (and for collecting for a children's hospice)

@OrchardToys a wee tweet to congratulate you - your stuff is fantastic for children with special needs. I must have almost the whole range!

Wow, that was quick. Thanks so much. Orchard Toys games are very popular in our library and to have such friendly helpful after sales assistance is wonderful.

Just wanted to say how glad I am to find good toys made in Britain. A friend bought my daughter dominoes and I have now ordered two puzzles for friends children.

....I'm going to enjoy sitting down with a cup of tea and looking through this (Orchard Toys catalogue), as I have a few birthday presents to buy for and Christmas will soon be upon us!!

As I have said before, we really enjoy the Orchard Toys and when I've given them as presents to my friends' children they have been very impressed with the games, and they have then bought presents for their friends' children.

I love Orchard Toys games as they are not only educational but great fun. Make great birthday presents for younger children. My son is 8 and he loves so many of your games, especially the Shopping Game. Lost count the amount of times we have had to play that !

Orchard Toys games are great for occupational therapy or speech and language for children.

My little one grew up on Orchard Toys and I and my family have given many away as gifts because they make education fun. We have had many a fun evening around the table playing Pop to the Shops, which was one of our favourites.

I recently purchased a couple of boxes of Shopping List and one of Bus Stop to use at secondary schools in Lambeth when working with beginner English speakers. A considerable number of secondary pupils here in Lambeth have no first language literacy when they arrive, which makes learning English much harder.

I create a lot of games myself in all subject areas and am quite critical of other people's efforts. However, I have been very impressed by these two products, because of their attractive presentation, educational purpose and competitive pricing.

The games have proved very popular with my pupils, and for that I thank you.