Delivery Information

Delivery is free on all Mainland UK orders* £30 and over.

Next working day delivery on orders over £30 is an extra £2.50, please order by 1:30pm. 

UK and Overseas Delivery - Summary

Service	Charge	Delivery Window	Delivery Time
UK Economy Delivery (excluding BFPO numbers, Scottish Highlands & Islands, Isles of Scilly, Isle of Man, Channel Islands, Northern Ireland and ROI – see table below)	£3.95	Mon-Fri 9am-5pm (Exc. Bank Holidays)	2-3 working days Sent by DPD – Signature required
Next Working Day Delivery (excluding BFPO numbers, Scottish Highlands & Islands, Isles of Scilly, Isle of Man, Channel Islands, Northern Ireland and ROI – see table below)	£5.75 for orders under £30 £2.50 for orders over £30	Order by 1:30pm Mon-Thurs (Exc. Bank Holidays)	24 hours next working day from dispatch Sent by DPD – Signature required
Overseas Delivery (depending on country) excluding BFPO numbers	From £9.50	Mon-Fri 9am-5pm (Exc. Bank Holidays)	4-9 days from dispatch (depending on country)

 

Working days are Mon to Fri (Exc. Bank Holidays)

Unfortunately we cannot deliver to BFPO addresses at this time.

 

Delivery Exceptions – Summary

All prices shown above exclude Scottish Highlands & Islands, Northern Ireland, ROI, Isles of Scilly, Channel Islands and The Isle of Man. Delivery charges for these destinations are as follows.

 

Service	Charge	Delivery Window	Delivery Time
Scottish Highlands & Islands**	£7.62	Mon-Sat 9am-5pm (Exc. Bank Holidays)	2-3 working days Sent by Royal Mail Tracked
Isles of Scilly, Isle of Man	£7.62	Mon-Fri 9am-5pm (Exc. Bank Holidays)	2-3 working days Sent by Royal Mail Tracked
Northern Ireland	£5.95	Mon-Fri 9am-5pm (Exc. Bank Holidays)	2-5 working days Sent by Royal Mail
The Channel Islands (Jersey and Guernsey)	£7.62	Mon-Fri 9am-5pm (Exc. Bank Holidays)	2-3 working days Sent by Royal Mail Tracked

 

**If you are not sure whether you are classed by DPD as the Scottish Highlands & Islands, below is a list of postcodes for these areas:

AB31- AB38, AB41-AB56, FK17-FK21, HS, IV1-IV56, IV63, KA27-KA28, KW, PA20-PA78, PH15-PH50, ZE

 

UK Economy Delivery (2-3 working days)

Your order will be dispatched via DPD if you are based within Mainland UK. DPD Deliveries are made between 8am and 8pm, Monday to Friday (excluding Bank Holidays), and a signature is required on receipt of delivery unless you leave a special instruction (e.g. leave in the shed or with a neighbour). 

If you have supplied us with an email or phone number in the order process, you will receive a message telling you when your package will be delivered. We are happy to deliver your order to an alternative address; please enter an alternative delivery address when placing your order.

 

Next Working Day Delivery (Monday to Thursday)

Orders placed before 1:30pm on a working day, will be delivered on the next working day. Therefore, orders placed before 1:30pm on a Friday will be delivered on the Monday (or on the Tuesday if Monday is a Bank Holiday).

These are sent by DPD Courier and a signature is required. As the delivery comes to you via a courier, we cannot book a specific date or time.

Next Working Day delivery is not available to the following areas: Scottish Highlands & Islands, Northern Ireland, ROI, Channels Islands, Isles of Silly and The Isle of Man.

 

Overseas Delivery – from £9.50

We use Parcelforce, UPS and DPD to deliver to countries outside the UK, and delivery is calculated at the point of placing the order. Parcelforce deliveries are made between 8am and 6pm Monday to Friday, as are UPS. As the delivery comes to you via a courier, we cannot book a specific date or time.

Please e-mail us at info@orchardtoys.com if you would like further information on our delivery charges.