Misplaced Pieces

Missing Pieces

We know how frustrating it is when you lose a piece of your favourite game, whether it's a playing card through the floorboards, a character stand down the back of the sofa or a dice that's simply vanished. Don't panic, we may be able to help with our Free* Misplaced Pieces service!

 

Misplaced Pieces Index

 

If you are missing pieces from your Orchard Toys game you can order up to three replacements FREE* of charge. *A charge of £1.30 will be applied to cover postage and packaging and additional pieces are charged at £1 per piece.

To place your order, simply click on the relevant game title below. Unfortunately we are unable to keep stock of every piece of every game. If the game or piece you are looking for is not listed then this unfortunately means we no longer have the replacement part available.

  • Replacement parts are free* for up to 3 pieces.
  • There is a £1.30 charge to cover post and packaging.
  • Additional pieces will be charged at £1 per piece.
  • Due to postage costs our replacement parts service is only available to UK customers
  • Due to high demand, please allow up to 4 weeks for your replacement part to arrive.  
  • Please note, that some of our games have been redesigned and therefore it is imperative you doublecheck the piece you require is the same piece displayed in the image on the game title you have chosen. 

Please note that unfortunately we cannot offer replacement jigsaw puzzle pieces. Each jigsaw puzzle is individually produced and therefore we are unable to guarantee that the new piece would fit your puzzle. Thank you for your understanding.

 

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Registered in England and Wales No. 1460458 Registered Office: Cawley House, Canal Street, Nottingham, NG1 7HR