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  • A piece is missing from my new product

My new product has a piece missing...

Please accept our apologies for the missing item in your new Orchard Toys game/jigsaw. All of our games and jigsaws are packed by hand and despite our best efforts, there are occasions when a piece is missed by our packing teams.

We will replace your missing piece(s) for you free of charge. Please fill in the form below and we will arrange for your replacement pieces to be sent in the post immediately. Sorry for any inconvenience caused.

My new product has a piece missing

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Registered in England and Wales No. 1460458 Registered Office: Cawley House, Canal Street, Nottingham, NG1 7HR