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Help and Support

Want to get in touch with us? No problem! Please click on the correct option below to fill in a contact form regarding missing pieces, orders, lost instructions and more.

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Contact Us

Our customer service team is here:

9:00am - 5:00pm, Mon - Fri (UK Time)

(Except Bank Holidays)

+44 (0)1953 859520

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© 2025 Orchard Toys

Ecommerce solution by Etail Systems

Registered in England and Wales No. 1460458 Registered Office: Cawley House, Canal Street, Nottingham, NG1 7HR