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Help and Support

Want to get in touch with us? No problem! Please click on the correct option below to fill in a contact form regarding missing pieces, orders, lost instructions and more.

Make sure you read the descriptions carefully to ensure you are contacting us through the correct form as some requests cannot be dealt with if completed incorrectly:

Contact Us

Our customer service team is here:

9:00am - 5:00pm, Mon - Fri (UK Time)

(Except Bank Holidays)

+44 (0)1953 859520

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© 2020 Orchard Toys

Ecommerce solution by Etail Systems

Registered in England and Wales No. 1460458 Registered Office: Cawley House, Canal Street, Nottingham, NG1 7HR